Q: What is Nineyard Freight Network?
A: Nineyard Freight Network is a platform that connects sellers with a network of reliable truckers. It streamlines the process of finding and securing transportation services for shipments, offering convenience, efficiency, and access to a wide range of carriers.
Q: How does Nineyard Freight Network work?
A: Sellers can submit their shipment details through the Nineyard platform and choose from different options, including assigning the shipment to a preferred trucker, selecting an Amazon partnered & Nineyard affiliated carrier, or opting for just an Amazon-partnered carrier. Truckers can bid on available shipments or be assigned by sellers, and all communication and document handling can be done within the platform.
Q: What are the benefits of using Nineyard Freight Network?
A: Nineyard Freight Network offers several benefits, including:
Access to a wide network of reliable truckers, providing more options and opportunities for sellers.
Streamlined communication and document handling, reducing back-and-forth exchanges and ensuring a smoother workflow.
The ability to request quotes and compare bids from different carriers, allowing sellers to find the best combination of service and rates.
Increased visibility and exposure to potential clients, helping truckers expand their business and reach.
Q: As a Trucker, how can I join Nineyard Freight Network?
A: To join Nineyard Freight Network as a trucker, you can sign up free of charge by contacting us at freight@nineyard.com. We'll provide you with the necessary information and guide you through the onboarding process.
Q: Is there a cost to use Nineyard Freight Network?
A: No, joining and using Nineyard Freight Network is free of charge for truckers. We aim to provide a valuable platform for connecting sellers and truckers without any additional fees.
Q: How can I get support or assistance with Nineyard Freight Network?
A: If you have any questions, need assistance, or require support while using Nineyard Freight Network, you can reach out to our dedicated support team at freight@nineyard.com. We're here to help you every step of the way.
Q: Do I need to box my shipment to use Nineyard Freight Network?
A: The requirement to box your shipment depends on the "box content source" setting in the "Prep & Ship" feature. If the "box content source" is set to "Feed," it is necessary to have your items boxed. However, if the "box content source" is set to "None," you can proceed with Prep & Ship and utilize the Nineyard Freight Network even if your items are not boxed.
Q: Can I request multiple shipments at once? For example, if I have three FBA shipments going to the same fulfillment center and I want to fill a direct truck with them.
A: Currently, it is not possible to request multiple shipments at once and combine them into the same load. However, we are actively working on a feature update that will allow the combining of multiple shipments into a single load. Stay tuned for further updates on this functionality.