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Cloud Backup: how to backup your data
Cloud Backup: how to backup your data

How to immediately backup your data to your profile

Updated over a week ago

In your 'Settings', we've created the option for you to backup your data immediately with 'Cloud Backup'. Though we back up your data - your annotations, uploads and edits - automatically every few minutes whilst you work, this setting gives you more control over your data for when you may need it.

Please note: before you delete the music reader app and update to the new nkoda app, please make sure that you have backed up your data in Cloud backup. This will ensure that all of your data has been saved and stored safely in your profile.

If there is new data to back up in your account, head to 'Cloud Backup' in your settings, and click the 'Backup' button.

<a href="https://downloads.intercomcdn.com/i/o/696562216/cbce2be72984f4388b50ee09/Last+sync+date+available+-+Something+to+sync+-+sync+now+enabled.png" target="_blank" rel="nofollow noopener noreferrer">https://downloads.intercomcdn.com/i/o/696562216/cbce2be72984f4388b50ee09/Last+sync+date+available+-+Something+to+sync+-+sync+now+enabled.png</a>

We'll let you know that your backup is currently in progress...

<a href="https://downloads.intercomcdn.com/i/o/696564068/48233562d3e0fb06cea1eaca/last+sync+date+available+-+currently+syncing+-+started+at+-+sync+now+disabled.png" target="_blank" rel="nofollow noopener noreferrer">https://downloads.intercomcdn.com/i/o/696564068/48233562d3e0fb06cea1eaca/last+sync+date+available+-+currently+syncing+-+started+at+-+sync+now+disabled.png</a>

And when it has been completed!

<a href="https://downloads.intercomcdn.com/i/o/696565347/713a3ea1b6a5ce66b9840296/last+sync+date+available+-+sync+completed+-+sync+now+disabled.png" target="_blank" rel="nofollow noopener noreferrer">https://downloads.intercomcdn.com/i/o/696565347/713a3ea1b6a5ce66b9840296/last+sync+date+available+-+sync+completed+-+sync+now+disabled.png</a>

If you experience the error message shown below, tap ‘Backup’ again. If the error persists, please contact our Customer Support at support@nkoda.com.

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