If you have uploaded all of your scores and made annotations whilst signed into an nkoda account, you do not need to follow the steps below - all of your data will be safely stored in your profile.
If you are an anonymous user (i.e. you have uploaded music without signing up / logging into an nkoda account), please follow the steps below to avoid losing your data.
Steps to back up your data:
If you haven’t got the latest nkoda music reader app downloaded on your device, please update to the latest version now (version 1.0.11)
If you have some uploads saved as an anonymous user, please make sure you create an account: go to 'My Library' and select 'Sign Up' or ‘Login’ (you do not need to subscribe). The reader will automatically transfer your data to the new logged in account and a banner will appear confirming the transference of your data to your account.
3. Once logged into your account, you can view the status of your transfer through the Cloud Backup panel in 'Settings' (or by clicking on ‘View Status’ from the prompt at the top of the screen).
4. Once you are sure that all data has been backed up (when the Cloud backup panel shows ‘Backup completed’), you can delete the old nkoda music reader app without the worry of data loss.
If you experience the error message below (for example, due to poor network or wifi connection), please close the app and relaunch it. Do not log out but simply close and reopen the app, and then try the Backup again from your Settings. If the error persists, please get in touch with our customer service by emailing support@nkoda.com.
To see a complete walkthrough of the migration process, watch this video: