When is the first payment due?
The first payment is always charged at the time of booking. A short stay reservation is comparable to a hotel stay, meaning that for a short stay reservation, you can stay for a maximum of one month. The full payment for a short stay reservation is made at the time of booking.
The pricing for a flexible reservation is based on the duration of your stay: the longer you stay, the lower the monthly rate. The first payment for a flexible reservation is always charged at the time of booking. If the specified start date for a flexible reservation is on the 15th day of the month or later, the first invoice covers the remaining days of the starting month and the entire next calendar month. If the start date for the contract is on the 14th day of the month or earlier (1st–14th day), the first invoice only covers the remaining days of the starting month.
It's not possible to pre-book a studio and pay later, for example, with an invoice or in cash on-site.
Payment methods
You can use either debit or credit card.
How often are payments made?
For a short stay reservation, you make the payment only once, at the time of booking.
For a flexible reservation, payment is made monthly. You will receive an email from us on the 14th day of each calendar month with a draft invoice for the next month and an inquiry about whether you want to continue your accommodation for the following calendar month. The contract automatically continues to the next month unless you notify us in writing by the end of the current month's 20th day that you do not want to renew the agreement for the next month. If we do not receive this notification from you, the contract continues automatically, and you will receive an invoice for the next month's accommodation on the 21st day.
How are payments made?
When paying for a short stay reservation, you can pay for your booking through our online booking system using online banking or a bank or credit card. The first payment for a flexible reservation is also handled this way.
Subsequent monthly invoices for a flexible reservation are sent via email.
What is the payment date, and can it be changed?
For a short stay reservation, the payment must be made at the time of booking, and the payment cannot be handled later with an invoice or otherwise.
For a flexible reservation, the draft invoice for the next month is sent on the 14th day of each month. With the draft invoice, you will be asked if you want to continue or terminate the contract. You do not need to separately notify us if you want to continue the agreement – it continues automatically. If you want to terminate your contract, please inform us in writing.
The final invoice is sent on the 21st day of each month, and the due date for the invoice is the 1st day of the following month. Unfortunately, the due date cannot be changed.
How can I get more time for payment?
If you need more time for payment, please contact us by email at hello@nolistudios.com.
I can't find the invoice; what should I do?
The first invoice is always paid at the time of booking through online banking or a bank or credit card. After that, you will receive a booking confirmation in your email.
Subsequent invoices for a flexible reservation are sent directly to your email. Please check your email's spam and promotions folders if you can't find the invoice. If you still can't find it, you can contact us at hello@nolistudios.com.
How is the settlement invoice formed?
The settlement invoice only applies to residents with a flexible reservation. On the 14th day of each month, you will receive an email with a link that allows you to indicate if you want to terminate the reservation. The reservation can be terminated no earlier than the 1st day of the following month.
After this, you will receive an invoice on the 21st day of the month for the next month's accommodation, with the due date being the 1st day of the following month. The settlement invoice is formed if the actual duration of your stay differs from the originally estimated duration. If your stay is extended, the settlement invoice will credit the higher monthly rates from previous months. If, on the other hand, you decide to terminate your accommodation before the estimated end date, the settlement invoice will charge the lower monthly rates from previous months.