Who can make a reservation?
Reservations can be made by both individual and business customers. As an individual, you can make a reservation directly on our online store, provided that the guest has a Finnish social security number and is over 18 years old. The Finnish social security number is used for credit and age verification.
If you do not have a Finnish social security number, please contact us via email at hello@nolistudios.com. It is not possible to make a reservation directly through our website, for example, with only a residence permit number. If you have a credit record entry, it does not automatically exclude the possibility of booking a studio. In such cases, our booking manager will make decisions on a case-by-case basis, so please contact us via email at hello@nolistudios.com.
As a business customer, you need to have a customer number to make a reservation. If you do not have a customer number yet, please contact our corporate sales team at sales@nolistudios.com. You can read more about booking under the company's name here.
Accommodation for children
Guests under 18 years of age cannot make a reservation, but children are certainly welcome to stay with us!
Children aged 2 and older should always be included in the total number of persons when making a reservation. For example, a studio for two people cannot be booked for two adults and a 10-year-old child.
Children under 2-years-old do not need to be included in the total number of persons for the reservation. This assumes that the child sleeps in a separate travel cot or crib.
For short-term stays, a baby bed and high chair are provided free of charge upon request.
First payment at the time of booking
For a Fixed Stay booking of more than one billing period, the first invoice is paid when booking or at another time specified by Noli Studios before the stay begins.
How to make a reservation?
Fixed Stay bookings are made for a predetermined period. The minimum stay is 28 nights and the maximum total stay in the same studio is 360 nights.
Follow these steps in our booking system:
Select either a Short Stay or a Fixed Stay booking. A Fixed Stay booking lasts 28–360 nights.
For a Fixed Stay booking, select your arrival date and the length of your stay. The duration affects the applicable nightly rate. Extensions are subject to availability, and the booking may be shortened once by giving written notice at least 45 days before the change takes effect.
Choose your desired arrival date.
For a Fixed Stay booking, pay the first invoice when booking or before the stay begins, as instructed by Noli Studios.
Please note, if you are booking a short-term reservation you can book it on the same day before 2 pm. If you are booking a flexible reservation, the earliest possible starting date is on the next day.
Fill in your contact information and complete the payment.
A Fixed Stay booking can be cancelled free of charge by notifying Noli Studios in writing at least 45 days before the stay begins. If cancelled later, the booking fee is not refunded, up to a maximum amount corresponding to 28 nights.
Cancellation of reservation
You can check prices for all available studios by starting the booking process on our website and selecting either a Short Stay or a Fixed Stay booking.
Prices
For Fixed Stay bookings, you can choose between lightly furnished and fully furnished studios, subject to availability.
Contacting Us in Case of Issues
If you encounter any problems or have questions while making a reservation, you can contact us:
Our chat service is available on the website on weekdays from 8 am to 10 pm.
You can send an email to hello@nolistudios.com.
You can also call directly to the desired location. The direct phone numbers for locations can be found at the bottom of the website by scrolling to the end.
You can find frequently asked questions about reservation-related issues in this article.
