Depending on the type of transfer and currency, the speed of your transfer may differ!
Transfers between nsave accounts are fast, very fast and will usually reflect within a few minutes. For external transfers, it generally takes 2-4 business days to reflect in your account, but can take longer especially if these are international transfers.
Here’s a general guide to the different statuses of your transactions:
TRANSFER SUCCESSFUL: All went as planned and was sent and/or landed with the receivers’ institution. Once the transfer is successful this does not always mean that it’s been received as the receiving institution might need to process it and could delay it! Reach out to them if that’s the case.
IN TRANSIT: Your transaction is on its way as expected! This usually means that it is sent to our partners to make its way to you or the receiving account!
PROCESSING: We (or our payment partners) are running extra checks to make sure we have all the necessary information we need to quickly process your transaction and ensure its well received. You will get a notification on the app if we need any more information!
DECLINED: Your transaction could not be processed due to an invalid transaction type or merchant, insufficient funds, invalid account details or unsupported card type.
CANCELLED: You’ve asked us to cancel a transaction.
FAILED: This can happen due to a system error. You are advised to try again in a few minutes. If this issue still persists, please contact our support team.
REFUNDED: You’ve asked us for a refund or a payment has been reversed. ****
If you're facing issues with a transfer please feel free to reach out to support@nsave.com and we'll do all we can to assist you!