While we process most transfers quickly, we or our partners sometimes need to perform checks to help keep your money safe.
These checks usually can take up to 2–10 business days, though they may occasionally take longer. When this happens, we'll update you directly.
Although nsave isn't a regulated institution, we partner with regulated financial companies. That’s why these checks are necessary and do not suggest there’s any issue with your transfer.
If your transfer takes extra time, there's no cause for concern. We'll contact you directly if we need more information. Keep an eye on your app or email (including spam folders) for updates!