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Why was my business account application declined?

Updated over a week ago

We understand how frustrating a declined application can be. nsave partners with regulated financial institutions in the UK and we are required to follow strict onboarding and risk procedures.

Here are the most common reasons:

  • Business falls under a restricted category (e.g., crypto, high-risk, unlicensed financial services)

  • Incomplete or unclear documents

  • Inability to verify business activity

  • Mismatch between shareholders and submitted documents

  • Legal entity not recognized in supported jurisdictions

Unfortunately, we’re not always able to share the full details due to partner policies — but if we believe the decision may change in the future, we’ll let you know.

If your application was declined, you’ll be informed by email and offered the option to stay on the waitlist for future updates.

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