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Why nsave May Close an Account

The reasons nsave may close an account and how to avoid it.

Updated this week

Clear Rules. No Surprises.

Account closures are never random. They only happen when account activity violates nsave’s Terms & Conditions or regulatory obligations.

Transparency matters — here’s exactly why closures occur.


Common Reasons for Account Closure

1. Altered or False Documents

Submitting edited or fake documents results in immediate closure.

Why: Document fraud is a major driver of financial crime, and nsave applies zero tolerance to protect users.


2. Sanctions or Politically Exposed Status

Accounts linked to sanctioned individuals or politically exposed persons (PEPs) cannot be supported.

Why: International regulations prohibit it.
This applies globally and is not nationality-based.


3. Suspicious or High-Risk Activity

This may include:

  • Unexplained high-volume transfers

  • Transfers linked to sanctioned regions

  • Patterns associated with money laundering

  • Evidence of account compromise


4. Missing Required Documentation

If requested documents aren’t provided within reasonable timeframes, the account may be closed.


5. Prohibited Activities

Not supported:

  • Cryptocurrency buying or selling

  • Peer-to-peer lending circles

  • Acting as a payment processor for others

  • High-risk gambling or gaming activity


6. Business Use of a Personal Account

✔ Allowed: Freelancers receiving their own client payments
✖ Not allowed: Using a personal account to process payments for others

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