Why this matters
nsave personal accounts are designed for individual use. Receiving payments addressed to a business or company name into your personal account is not supported and may lead to account restrictions or closure by our banking partners.
You can receive payments from businesses and companies that are your personal funds (income, payroll etc.).
You cannot receive payments addressed to a business entity name (e.g., Your Company LLC). All incoming funds must be addressed to your personal name as it appears on your nsave account.
Understanding this distinction helps you avoid payment rejections and unnecessary account issues.
Note: The examples and guidance below are based on how ACH payments are currently processed and reviewed by our banking partners.
What IS allowed on a personal nsave account
You can receive payments if all of the following apply:
You are acting as a freelancer or individual contractor
The payment is made to you as an individual
The recipient name matches your personal name.
The payment is for services you personally provide
Examples:
Freelance or consulting fees paid to your name
Individual contractor payments
Salary or stipend payments
✅ Payments from a corporate client or business (e.g., Google or a local firm) paid directly to your personal name are allowed.
These examples reflect current ACH payment patterns we see across our banking partners.
What is NOT allowed on a personal account
Based on current ACH review patterns, the following types of payments commonly lead to rejections or issues on personal accounts, you cannot receive:
Payments received in the name of a company or business entity (e.g., 'Company LLC' or 'Digital Agency Ltd' instead of your personal name).
Payments referencing a registered business or legal entity
Client payments intended for a company, agency, or team
Invoices issued under a company name
Even if you own the business, company payments cannot be received in a personal nsave account.
A common mistake we see
Some users believe that:
Changing the sender name is enough, or
Sending the payment again after a warning is acceptable
This is not correct.
Once a payment is flagged as a business transaction, repeat attempts may lead to account closure by our banking partner, which may not be reversible.
Best practices for freelancers
If you work with clients as a freelancer:
Issue invoices in your personal name only
Ask clients to send payments to your name, not a company
Avoid using company branding or company names on payment references
If unsure, contact support before receiving the payment
If you operate as a business
If you are a registered business entity (LLC, Corp, etc.) and your clients pay that entity rather than you personally, a personal nsave account is not suitable.
Personal accounts are not suitable for this use case
Please wait for nsave Business Accounts or use a compliant alternative until business accounts are available
However, if you are a freelancer being paid BY a company into your personal name, this is fully supported.
Important note about bank partner decisions
Account monitoring and closures are handled by our regulated banking partners.
Once an account is closed due to unsupported use, we may not be able to reopen it.
Summary (TL;DR)
Freelancers can receive payments if paid personally
Guidance reflects current ACH payment behavior
Payments addressed to a business entity (LLC, Ltd, etc.) are not allowed on personal accounts.
Repeated mistakes can result in account closure
When in doubt, ask support before receiving funds