Receiving payments from freelance platforms to nsave
Some freelance and payment platforms (such as Fiverr, Payoneer, or paypal) may automatically link a previously used bank account when you try to add your nsave ACH account as a payment method. This can sometimes lead to additional verification requests.
What’s happening
When adding nsave as a payout method, the platform may:
Automatically select a bank account you’ve used before
Request verification for that bank account, even if it has been removed
Ask for an official bank document (such as a statement or confirmation letter)
This is part of the platform’s internal verification process and is not caused by nsave.
How nsave can help
We can provide an official nsave ACH account confirmation letter upon request.
This letter:
Confirms that you hold an ACH account with nsave
Includes official nsave details and branding
Can be shared with freelance or payment platforms (for example, Fiverr or Payoneer) to help complete account verification
How to request the confirmation letter
To request the letter, simply contact our support team and mention that you need an ACH account confirmation letter for payout verification.
⏱ Processing time:
The confirmation letter is issued within 1–2 business days.
What to do after you receive the letter
Once received, you can:
Upload the letter directly on the platform requesting verification, or
Share it with the platform’s support team as proof of your ACH account
This should help the platform complete the verification process and enable payouts to your nsave account.