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Why nsave Asks for Documents

Why nsave asks for documents and how verification keeps your account safe.

Updated yesterday

Verification That Protects You — Not Just nsave

The Short Answer

nsave asks for documents because we’re required to follow global financial regulations designed to protect you from fraud, scams, and financial crime.

Every licensed financial institution — from traditional banks to fintechs — follows these same rules.


The Two Rules Every Financial Institution Must Follow

Know Your Customer (KYC)

This confirms that you are who you say you are.

Anti-Money Laundering (AML)

This ensures that money moving through the system comes from legitimate sources.

By following these standards, nsave helps keep your account — and the wider financial system — safe.


What We Verify (And Why)

Your Identity

  • Confirms your identity

  • Prevents impersonation and account takeover

  • Checked against official issuing authorities

Your Address

  • Required for regulatory reasons

  • Helps reduce fraud

  • Usually must be recent (utility bill, lease, or government document)

Your Source of Wealth

  • Shows where your money comes from

  • Confirms funds are legitimate

Important to know:
Your account is reviewed based on income sources and transaction behaviour, not your nationality or country of residence.


Income Sources We Support

Your nsave account can be used for:

  • 💼 Salaried employment

  • 💻 Freelancing (Upwork, Fiverr, direct clients)

  • 🏢 Self-employment or business income

  • 📈 Investments

  • 🏠 Inheritance

  • 💰 Personal savings

🚫 Trading activity (including peer-to-peer trading) is not supported.


What We May Ask You to Share

  • Freelancers → invoices, contracts, platform earnings

  • Employees → payslips or employment contracts

  • Business owners → registration documents and income records

  • Recent bank statements displaying transaction history and income deposits

  • Official statements or transaction histories from verified financial platforms or e-wallets that include the account holder's name, income sources, and are dated within the last six months

Important Notes:

  • Ensure documents are complete and clearly display all relevant details.

  • Screenshots from trading platforms are not considered sufficient; provide full official statements instead.

Submission Guidelines

Upload your documents through the nsave app, ensuring:

  1. All submitted files are clearly legible (prefer PDF or JPEG formats).

  2. Each file contains all relevant income information, such as your name, dates, and amounts.

  3. The documents align with the verification requirements outlined above. Once uploaded, the review process will ensure your documents meet the required standards. If additional clarification is needed, the system will notify you accordingly.

Handling Special Cases

Name Mismatches

If there are minor discrepancies between the name on your ID and the name included in your income documentation, these usually do not cause problems. Submit the documents along with a photo of your government-issued ID showing your full name. If clarification is required, the review team will contact you for further details.

Common Errors to Avoid

  • Uploading incomplete or unclear documents: Ensure all details are visible.

  • Using screenshots of trading accounts: These are not sufficient as formal documentation.

  • Neglecting to include your full name: Name discrepancies can delay verification.

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