Verification That Protects You — Not Just nsave
The Short Answer
nsave asks for documents because we’re required to follow global financial regulations designed to protect you from fraud, scams, and financial crime.
Every licensed financial institution — from traditional banks to fintechs — follows these same rules.
The Two Rules Every Financial Institution Must Follow
Know Your Customer (KYC)
This confirms that you are who you say you are.
Anti-Money Laundering (AML)
This ensures that money moving through the system comes from legitimate sources.
By following these standards, nsave helps keep your account — and the wider financial system — safe.
What We Verify (And Why)
Your Identity
Confirms your identity
Prevents impersonation and account takeover
Checked against official issuing authorities
Your Address
Required for regulatory reasons
Helps reduce fraud
Usually must be recent (utility bill, lease, or government document)
Your Source of Wealth
Shows where your money comes from
Confirms funds are legitimate
Important to know:
Your account is reviewed based on income sources and transaction behaviour, not your nationality or country of residence.
Income Sources We Support
Your nsave account can be used for:
💼 Salaried employment
💻 Freelancing (Upwork, Fiverr, direct clients)
🏢 Self-employment or business income
📈 Investments
🏠 Inheritance
💰 Personal savings
🚫 Trading activity (including peer-to-peer trading) is not supported.
What We May Ask You to Share
Freelancers → invoices, contracts, platform earnings
Employees → payslips or employment contracts
Business owners → registration documents and income records
Recent bank statements displaying transaction history and income deposits
Official statements or transaction histories from verified financial platforms or e-wallets that include the account holder's name, income sources, and are dated within the last six months
Important Notes:
Ensure documents are complete and clearly display all relevant details.
Screenshots from trading platforms are not considered sufficient; provide full official statements instead.
Submission Guidelines
Upload your documents through the nsave app, ensuring:
All submitted files are clearly legible (prefer PDF or JPEG formats).
Each file contains all relevant income information, such as your name, dates, and amounts.
The documents align with the verification requirements outlined above. Once uploaded, the review process will ensure your documents meet the required standards. If additional clarification is needed, the system will notify you accordingly.
Handling Special Cases
Name Mismatches
If there are minor discrepancies between the name on your ID and the name included in your income documentation, these usually do not cause problems. Submit the documents along with a photo of your government-issued ID showing your full name. If clarification is required, the review team will contact you for further details.
Common Errors to Avoid
Uploading incomplete or unclear documents: Ensure all details are visible.
Using screenshots of trading accounts: These are not sufficient as formal documentation.
Neglecting to include your full name: Name discrepancies can delay verification.
