Nuvo automatically emails your suppliers to request trade references, including follow-up reminders if they don't respond. Sometimes a supplier replies directly instead — either providing the reference, or letting you know they don't offer them.
To stop follow-up emails for that request:
Click the three dots next to the Follow Up button.
Select Mark Resolved.
Tip: If the supplier's reply includes any details about their relationship with your buyer, add them as a note when you mark the request resolved, so you have a record of it.
Marking a request resolved only stops follow-ups for that one reference — it won't stop Nuvo from reaching out to that supplier again in the future. If you want to make sure a supplier never gets an automated request at all, block their email domain instead. See How to Stop Automated Trade References for Certain Companies for the steps.