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Getting Started with Your NxSCOPE Device - Web

From Box to First Use - Your Quickstart Guide to NxSCOPE

Dr. Mark de Wolde avatar
Written by Dr. Mark de Wolde
Updated today

1. What’s in the Box

  • NxSCOPE Device

  • USB charging cable

  • Optional Bluetooth dongle

  • Get Started Card with:

    • QR code linking to the NxSCOPE welcome page

    • Download links for the apps (iOS, Android, Web)

2. Before You Begin

  • Charge the Device

    • Plug in your NxSCOPE and charge it for at least 2 hours
      A red light will turn on when charging

3. Web Platform

  • Go to app.nx.vet

    • Optional: If your computer doesn't have Bluetooth built-in, insert the provided Bluetooth dongle. For setup instructions, see the Bluetooth Dongle User Manual

      Note: Windows may require automatic driver installation when the dongle is plugged in

4. Pair Your Device

  • On the web platform, pair over Bluetooth, click NXSCOPE, or head straight to the Devices page

  • Click "Scan for Devices"

  • Choose your device, then click "Pair"


5. Update The Firmware

  • Click "Check for Firmware Updates"

  • Select your device again, then click "Pair"

  • Click Update to load the latest firmware (currently V0.6.8)

  • Pick your device again, then click Pair

  • Hang tight on this screen while the firmware downloads. Don’t switch apps. Once the bar hits 100%, the update’s done and the device reboots. The whole thing only takes a minute or two

6. Get your device ready for its first recording

  • Click “Clear Data” to wipe any recordings that may already be on the device

  • Select you device, then click pair

  • Click "OK"

  • Click “Status” before your first measurement

  • Select you device, then click pair

You are now ready for your first recording!

7. Using NxSCOPE

  • NxSCOPE has two modes, voice and vitals, controlled using the buttons with corresponding icons at the side of the device:

  • Voice Mode: Press the 🎙️button for ~0.5 seconds until the Blue LEDs start to pulse. The recording will end automatically after 60 minutes, or you can stop it earlier by pressing and holding the 🎙️button again

  • Vitals Mode: Press the “🩺” button for ~0.5 seconds until the Green LED flashes. The recording will end automatically after 30 seconds, or you can stop it earlier by pressing and holding the 🩺button again

Your NxSCOPE now functions like a remote control. One button per mode. Simple.

8. Attach NxSCOPE to your stethoscope

*Keep the mic mesh facing up. You’ll get the clearest voice recordings.

9. Measuring with NxSCOPE

  • With the patient standing naturally, locate where the elbow meets the chest wall, then place your device firmly against the chest, one rib-space cranial to this point (over the 5th intercostal space). Ensure firm, steady pressure for optimal device performance and accurate measurements

10. Syncing your Data

Option 1: Auto Sync

  • Click "Auto Sync"

  • Select you device, then click pair

  • When the banner says Connected and Monitoring, every reading auto-syncs as long as you stay within ~10m range. Want it off? Tap Stop Monitoring

Option 2: Manual Sync

  • Prefer to run it yourself? Click "Sync". The app will pull every recording from the device in one shot. Note: The initial upload may take 1–2 min, subsequent syncs are <10s

  • Assign your records: If a measurement isn’t linked to anyone yet, click "Assign", and choose the right patient or create a new patient

  • View your records: Click "View" on any record to see its AI SOAP summary and all the measurements

11. Troubleshooting & Support

  • Missing Item?
    Contact us at "support@nx.vet"

  • Red light only ⇒ battery <10%, charge device

  • No Bluetooth?
    If your computer doesn’t detect the device, check:

    • If the dongle is properly inserted

    • If drivers were installed

    • Try a different USB port

  • Prefer not to download an app?
    Use the web-based interface instead at app.nx.vet

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