Set up Payoneer
You must link a Payoneer account before you can be paid.
Settings → Invoices → create or connect your account.
Without a linked Payoneer account, payments can't be processed.
Invoice generation — automatic
Ocus generates your invoice automatically on the 1st day of each month. You don't need to create or upload one.
You can pre-validate your invoice on that day, and once the payment is ready, it will be directly triggered.
Only validated Projects are included. Unvalidated, rejected, disputed, or no-show Projects are not paid.
If your Project was validated after the monthly cut-off → included in the next billing cycle.
Review and validate your invoice
Settings → Invoices → review your invoice and choose:
Accept — confirms the details, triggers payment
Report an issue — Support reviews and gets back to you
Payment is only processed once the invoice is validated. Invoices can't be modified once validated.
VAT and Tax ID
VAT or Tax ID issue? → See How to Update Your Billing Information
Payment via Payoneer
Then, by the 5th of the month, payment is processed via Payoneer. Allow a few additional banking days for funds to appear in your account.
Payment not received? Check these first
✓ Invoice accepted
✓ Payoneer account correctly linked
✓ Billing information up to date
✓ Processing window (1st–5th) has passed
✓ A few banking days have passed
Still nothing → contact Ocus Support with the Invoice ID.
Travel fees
If applicable, travel fees are indicated in the Project details and included automatically in your invoice once the project is validated by Ocus.
Missing travel fee → report it before accepting your invoice.
Past invoices
If you need access to past invoices, please reach out to Ocus Support via the chat bubble.