Misconduct — behaviour and reliability issues
Repeated lateness or unjustified absences
Frequent last-minute cancellations/rescheduling
Consistent delays in scheduling or uploading
Ignoring Project instructions (package, date, location, format)
Unprofessional communication/behaviour with Merchants or Clients
Fraud — intentional misrepresentation
Submitting media not taken during the assigned Project
Reusing similar media from other Projects or platforms
Reusing a unique or several similar/nearly similar media for different projects, even if it is a chain or owned by the same Merchant
Uploading media created by a third party under your account or created by AI
Manipulating metadata or geolocation data
Claiming false travel, cancellation, or rescheduling fees
Allowing another person to operate under your account
Creating a new or fake account after a disabled account — if your account has been permanently deactivated, creating a new account to continue working on Ocus is strictly prohibited and will result in immediate removal
How investigations work
Anomalies are flagged automatically, then reviewed by a human team. Every case is assessed individually — no automated decision without human validation. You may be asked to provide clarification or supporting documentation.
Possible outcomes
Reminder — formal notification, no restriction
Final warning + temporary restriction — limited access to new Projects during review
Permanent deactivation — confirmed fraud or repeated serious misconduct
Legitimate unpaid invoices are always processed. Fraudulent Projects are removed from payment.
Appeals
If you believe a decision was made on incomplete information, provide additional evidence during the investigation in the original email thread with Ocus that notified you about the outcome. All appeals are reviewed individually.