Misconduct — behaviour and reliability issues
Repeated lateness or unjustified absences
Frequent last-minute cancellations/rescheduling
Consistent delays in scheduling or uploading
Ignoring Project instructions (package, date, location, format)
Unprofessional communication/behaviour with Merchants or Clients
Fraud — intentional misrepresentation
Submitting media not taken during the assigned Project
Reusing similar media from other Projects or platforms
Reusing a unique or several similar/nearly similar media for different projects even if it is a chain or owned by the same merchant
Uploading media created by a third party under your account or created by AI
Manipulating metadata or geolocation data
Claiming false travel, cancellation, or rescheduling fees
Allowing another person to operate under your account
How investigations work
Anomalies are flagged automatically, then reviewed by a human team. Every case is assessed individually — no automated decision without human validation. You may be asked to provide clarification or supporting documentation.
Possible outcomes
Reminder — formal notification, no restriction
Final warning + temporary restriction — limited access to new Projects during review
Permanent deactivation — confirmed fraud or repeated serious misconduct
Legitimate unpaid invoices are always processed. Fraudulent Projects are removed from payment.
Appeals
If you believe a decision was made on incomplete information, provide additional evidence during the investigation in the original thread with Ocus.
All appeals are reviewed individually.