Your connection key is needed when the device is in Wi-Fi mode and you're using an online service, such as synchronizing the Handy or the Oh! to content.
This key is unique to your device, which allows anyone to control your device remotely, if they know your key.
Accessing key through handyfeeling.com or Handyverse app
NOTE: Before accessing your connection key through handyfeeling.com, you will need to have completed the setup.
You can set up your device from here: handyfeeling.com/setup
On handyfeeling.com or the Handyverse App click on the button in the top right corner. You should then see the following popup. On the popup, there's a button to copy your connection key.
You can also find the key by connecting the device via Bluetooth during setup as well as generate a new key.
Accessing key through Handy Onboarding app
After connecting your device on the Handy Onboarding app, you can find the key written on the center of the screen, below the illustration of your device.
The key (1) is written in a way to help differentiate between lower case and upper case letters and numbers:
Lower case letters are normal
Upper case letter are bolded
Numbers are colored red
You can also share the key by using the share button (2) on the right.
Accessing key through HandyConnect app
The Handy Connect app is no longer supported, as such while you can use it find you key it's possible it may not operate properly. We recommend using any of the options above.
If you used the HandyConnect app in the past, you can also use it here. You can read more about the app here.
Once you connect in the app, you will see the following screen. As an example, the connection key is abcd1234.
