Your connection key is needed when the device is in Wi-Fi mode and you're using an online service, such as synchronizing the Handy, The Handy 2 or the Oh! to content.
This key is unique to your device, which allows anyone to control your device remotely, if they know your key.
Accessing key through Handy Onboarding app
After connecting your device on the Handy Onboarding app, you can find the key written on the center of the screen, below the illustration of your device.
The key is written in a way to help differentiate between lower case and upper case letters and numbers:
Lower case letters are normal
Upper case letter are bolded
Numbers are colored red
You can also share the key by using the share button on the right.
Accessing key through Handyverse
You can also get the key in the main hub for Ohdoki devices, The Handyverse
Use the connection key on the Connect Device button on the top right of the page.
Once connected, you can click on the same button to bring up the control panel
Handy Control Panel
Handy Control Panel
Oh! Control Panel
Oh! Control Panel
Legacy Options
As the years went by, our old methods to configure and connect the device went on to be retired. But if you are a user that still uses these Firmware versions, the guides below should help you get the connection key.
Firmware 3
Firmware 3
Accessing key through old.handyfeeling.com
NOTE: Before accessing your connection key through the legacy interface, you will need to have completed the setup.
You can set up your device on the legacy firmware from this link
On old.handyfeeling.com click on the button in the top right corner. You should then see the following popup. On the popup, there's a button to copy your connection key.
You can also find the key by connecting the device via Bluetooth during setup as well as generate a new key.
Firmware 2
Firmware 2
Accessing key through HandyConnect app
The Handy Connect app is no longer supported, as such you may not be able to find it in app stores.
If you used the HandyConnect app in the past, you can also use it here. You can read more about the app here.
Once you connect in the app, you will see the following screen. As an example, the connection key is abcd1234.
Need Help?
If you face issues, please contact support via contact@thehandy.com or the chat-box on the bottom right corner of the screen.