Shipping policy
Omnitype Support avatar
Written by Omnitype Support
Updated over a week ago

During checkout, you will have the option to select a shipping method for your order and the estimated transit time will be displayed if available. These are estimates from the carrier(s) and we are not responsible for shipping carrier delays.


​The transit estimate does not include order processing time.
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In-stock items are processed 1-5 business days after the purchase date. In-stock groupbuy extras are processed 1-10 business days after the purchase date due to the high influx of orders at once. Groupbuy orders are processed anywhere from 1-20 business days once the product has come in and order fulfillment has started (this is due to there being at least a month's worth of orders to work through).

Business days are Monday through Friday and do not include weekends or U.S. holidays. Please be aware that order processing time may take longer following holidays.


If any address presents an error in our system, we will not ship to that address and will reach out for a new address or a correction of the address in error. Your options will be to ship to a new address or have your order refunded. We are not able to verify international addresses, so we will ship to the address included with the order.

For orders that are returned to us through no fault of our own, responsibility will fall to the customer for the additional costs of shipping the package a second time. If the return was due to an error on our end, we will cover the costs of shipping it back out.
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We are not responsible if a package does not arrive because the customer entered the wrong address or misspelled the address. We will not send a replacement package or refund the order in this circumstance.


International Taxes and Duties are Delivered At Place (DAP), also called Delivered Duty Unpaid (DDU). This means that Omnitype is only responsible for shipping the product, and the customer will be responsible for paying any import costs, such as VAT, duties, and clearing fees. Please note that failure to pay any required fees will result in the package being returned and any return shipping costs will be deducted from any refund issued.


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