Frequently Asked Questions
Someone has most likely asked your question before.
23 articles in this collection
Written by Garrett Moore and Heather Moore
Written by Garrett Moore and Heather Moore
Why didn't I get a response to my email?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
Keyboard Bag Board Compatibility
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
My Rama Works cap is too loose or too tight. What should I do?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
How do I contact Omnitype about potentially carrying my design?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Can I have a discount code?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
How will I know when the item I want is back in stock?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Groupbuys
When is a groupbuy shipping?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
When will extras be available?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
I missed the groupbuy window. Can I still join?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
I ordered a deskpad separate from the keyset in the groupbuy. When will it ship?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
Can I get an extra of a groupbuy under the table because we are friends?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
Can I transfer my groupbuy spot to someone else?
Written by Garrett Moore
Updated over a week ago
Updated over a week ago
Payments
What do I do if my transaction failed but the charge shows up in my bank account?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Do you accept PayPal?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Shipping
When will I receive my order?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Why did my order ship through a different carrier/method than I selected?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
What shipping carriers do you use?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Deskpads
Why can't I order a deskpad with other items from the same groupbuy collection to my cart?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Can I wash my deskpad?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Why does my deskpad have waves / creasing?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Why do deskpads cost so much to ship?
Written by Heather Moore
Updated over a week ago
Updated over a week ago
Returns & Replacements
How do I pack a return?
Written by Heather Moore
Updated over a week ago
Updated over a week ago