QUICK LINKS ONE SHEETS TO FREQUENTLY USED DOCUMENTS

Abbey avatarMicky Small avatar
2 authors13 articles

EMAIL MARKETING TOOLS

Mailchimp email integration, surveys and more

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1 author3 articles

OTS VIDEO TUTORIALS

How-to videos: Box Offices, Seating Charts, Ticket Purchasing, Merchandise, Editing Your Site

Daniel avatarMicky Small avatarAbbey avatar
3 authors53 articles

GETTING TO KNOW THE OTS DASHBOARD - OTS TRAINING MODULES

What do the tabs on the left OTS Dashboard do? Find out here!

Abbey avatarMicky Small avatarDaniel avatar
4 authors55 articles

GETTING STARTED BUILDING YOUR SHOW SITE

Customizing URLs, Page Designs, Custom Colors, Show Pages

Micky Small avatarAbbey avatarDaniel avatar
3 authors88 articles

GETTING STARTED WITH SWITCHER STUDIO/DIY/VOD

Running one of these show types? Here's how to get each type up and running.

Micky Small avatarAbbey avatar
2 authors80 articles

BOX OFFICE MANAGEMENT AND TICKETING

Process Orders, Refund Tickets, Partial Refunds, Exchange Tickets, Donations, Group Sales, Presale Codes, Pause Sales, Postpone, Ticket Pricing, Ticket Capacity, Purchase Process

Abbey avatarMicky Small avatarDaniel avatar
3 authors33 articles

MERCHANDISE

Setting Up Merch, Org Merch, Damaged Merch

Micky Small avatar
1 author2 articles

SOCIAL MEDIA

Link Social Media, Ayrshare, Promo Email Schedules

Abbey avatarMicky Small avatar
2 authors5 articles

DIGITAL AND PRINT PACKAGES

How to download/print Digital or Print Marketing Materials, QR Codes

Abbey avatarMicky Small avatar
2 authors3 articles

GRAPHIC DESIGN AND IMAGES

Image Specs, Resizing, Cropping, and Changing Art

Abbey avatarMicky Small avatar
2 authors4 articles

BOX OFFICE PORTAL

Accessing the Portal, Processing Payments, Check In Lists, Finding Orders

Abbey avatarDaniel avatarMicky Small avatar
3 authors19 articles

DONATIONS/FUNDRAISING

Setting up Donations, Donation Email Confirmation, Tax Deduction info

Abbey avatarMicky Small avatarDaniel avatar
3 authors23 articles

SHOWGRAM PROGRAM GENERATOR

Overview, Ads, Printing

Abbey avatarMicky Small avatar
2 authors4 articles

MANAGING YOUR SHOW SITE ONCE IT'S PUBLISHED

Abbey avatarMicky Small avatar
2 authors7 articles

TICKET BUYER FAQs

Questions about your ticket purchase? Need your order confirmation? We've got answers.

Micky Small avatarAbbey avatarDaniel avatar
3 authors10 articles

TICKET WIDGET

Widget, Functionality, Embedding Widget Types

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1 author16 articles

FINANCIAL/SETTLEMENTS/PAYOUTS

Need to connect Stripe? Set up ACH? Learn how you get paid? Check here!

Micky Small avatarAbbey avatar
2 authors11 articles

ENTERPRISE - UK ONLY

Everything Enterprise.

Micky Small avatar
1 author20 articles

OTS ADMIN/FEES

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1 author2 articles

OTS TICKETING FEES EXPLAINED

Abbey avatarMicky Small avatarDaniel avatar
3 authors7 articles

ADD-ONS/OFFERS/FILTERED BOOKING FLOWS

Sell items like parking passes, alcohol, and concessions.

Abbey avatarMicky Small avatar
2 authors10 articles