Theatre Empowerment Platform
QUICK LINKS ONE SHEETS TO FREQUENTLY USED DOCUMENTS
EMAIL MARKETING TOOLS
Mailchimp email integration, surveys and more
OTS VIDEO TUTORIALS
How-to videos: Box Offices, Seating Charts, Ticket Purchasing, Merchandise, Editing Your Site
GETTING TO KNOW THE OTS DASHBOARD - OTS TRAINING MODULES
What do the tabs on the left OTS Dashboard do? Find out here!
GETTING STARTED BUILDING YOUR SHOW SITE
Customizing URLs, Page Designs, Custom Colors, Show Pages
GETTING STARTED WITH SWITCHER STUDIO/DIY/VOD
Running one of these show types? Here's how to get each type up and running.
BOX OFFICE MANAGEMENT AND TICKETING
Process Orders, Refund Tickets, Partial Refunds, Exchange Tickets, Donations, Group Sales, Presale Codes, Pause Sales, Postpone, Ticket Pricing, Ticket Capacity, Purchase Process
MERCHANDISE
Setting Up Merch, Org Merch, Damaged Merch
SOCIAL MEDIA
Link Social Media, Ayrshare, Promo Email Schedules
DIGITAL AND PRINT PACKAGES
How to download/print Digital or Print Marketing Materials, QR Codes
GRAPHIC DESIGN AND IMAGES
Image Specs, Resizing, Cropping, and Changing Art
BOX OFFICE PORTAL
Accessing the Portal, Processing Payments, Check In Lists, Finding Orders
DONATIONS/FUNDRAISING
Setting up Donations, Donation Email Confirmation, Tax Deduction info
SHOWGRAM PROGRAM GENERATOR
Overview, Ads, Printing
MANAGING YOUR SHOW SITE ONCE IT'S PUBLISHED
TICKET BUYER FAQs
Questions about your ticket purchase? Need your order confirmation? We've got answers.
TICKET WIDGET
Widget, Functionality, Embedding Widget Types
FINANCIAL/SETTLEMENTS/PAYOUTS
Need to connect Stripe? Set up ACH? Learn how you get paid? Check here!
ENTERPRISE - UK ONLY
Everything Enterprise.
OTS ADMIN/FEES
OTS TICKETING FEES EXPLAINED
ADD-ONS/OFFERS/FILTERED BOOKING FLOWS
Sell items like parking passes, alcohol, and concessions.