📦Box Office Portal and Day of Show Tips
Ticket Scanning - Day of Show
Accepting Checks As Payment
Processing Refunds and Exchanges - Box Office PortalThis article will walk you through how to issue refunds and exchanges in the Box Office Portal.
Adding Cash Sales AFTER an Event Date Has Passed
Processing Ticket Sales in the Box Office PortalThis article will walk you thru step by step how to process a Comp Ticket
Getting Started with the Box Office Portal (BOP)
Processing Group Sales for Reserved Events in the Box Office PortalHave a larger order you need to process? Use the Box Office Portal to get it done easily.
Welcome to the Box Office Portal!Elevate your patron experience and streamline the arrival process, while delighting your Box Office team with an all-in-one tool.
Processing a Reserved Ticket OrderNeed to take payment for a reserved ticket using the Box Office Portal or process a reserved comp ticket? Here's how to do it.
Processing GA Group Sales in the Box Office Portal
Processing Subscriptions and Selecting Seats in the Box Office Portal
Box Office Portal ReservationsA Box Office Reservation is a “Hold” placed on a ticket(s) that the patron has yet to pay for.
Setting Up Will CallOTS only offers paperless ticketing; There are no physical tickets to be picked up. You only need 2 lines: Check In and Box Office Sales.
How To Reserve & Process Group SalesThis article will walk you thru how to reserve and process tickets for larger group sales for your General Admission or Reserved Show.
Processing Sales and Checking in Patrons In Without WiFi
Printing the Live Check In List
Using the Patron Check In feature
Expediting Ticket Sales and Check In On the Day Of Your Show
How to Watch a Livestream
Livestream Only Showing a Black Screen
Releasing Reserved SeatsIf you reserved tickets for someone but they are no longer attending an event, you can easily release them and open them up back for sale.
Looking Up OrdersIn our newest release you will be able to search and lookup details from any order while using the Box Office Portal.
Accessing the Live Check In List Offline
QR Codes on the Day of Your Event: Promoting With Posters and Flyers
Taking Payment with the Credit Card ReaderAfter your reader is all set up and ready to go, you can start taking payments!