This page has 3 tabs:
Active: Contains questions visible to patrons in the booking flow and across the dashboard.
Draft: Holds saved questions that patrons can't see. Data from previously active questions moved to Draft will still appear in relevant locations.
Archive: Similar to Draft, but questions are hidden from future patrons and won’t appear on others' profiles, though existing data will remain visible in relevant locations
Active Button Overview: You can use the overflow button to:
Edit (from Active or Draft)
Send to Draft (from Active or Archive)
Archive (from Active or Draft)
Activate (from Draft or Archive)
Feel free to move questions between states, but ensure they are Active before finishing testing to display on the production site. The fields have been thoroughly tested, so no validation is needed.
Editing Overview:
You can only edit:
Productions
Required/Optional (if allowed)
You cannot edit:
Field type
Question application
To change the field type or application, archive the original question and create a new one to avoid data issues.
🎓 Recap:
This article guides users on how to view and edit custom checkout questions within the On The Stage platform. It details the management of questions across three tabs—Active, Draft, and Archive—and outlines the editable attributes to ensure accurate data collection during the patron booking process.
🚀 Best Practices:
Understand Question States:
Active: Questions currently visible to patrons during booking and accessible across the dashboard.
Draft: Saved questions not visible to patrons; data from previously active questions moved here remains accessible.
Archive: Questions hidden from future patrons; existing data remains visible in relevant locations.
Utilize Overflow Menu Options:
Edit: Modify questions from Active or Draft states.
Send to Draft: Move questions from Active or Archive to Draft.
Archive: Archive questions from Active or Draft states.
Activate: Make questions live by moving them from Draft or Archive to Active.
Editing Guidelines:
Editable Attributes: You can modify the associated productions and set questions as required or optional (if permitted).
Non-Editable Attributes: Field type and question application cannot be changed. To alter these, archive the existing question and create a new one to maintain data integrity.