👟Walkthrough
Navigate to the Production page where you created questions.
If the Production was set up as "Registration," you'll see "Register," "Select Registrations," and "Registrations" instead of "Buy Tickets," "Select Tickets," and "Tickets" during the flow.
Add two registrations and continue to the Attendee page. This page displays Attendee-level questions, with sections labeled “[TICKET TYPE] (Attendee #)” (e.g., 1 and 2 for two attendees).
Mandatory fields will have an asterisk (*) next to them and must be filled out before proceeding.
You can add a second Parent/Guardian or Pickup/Dropoff person by clicking “+ Contact.”
For additional attendees, the "Same as above" button allows reusing data for fields like Home Address and Parent/Guardian. If deselected, you can enter different information.
On the checkout page, you'll see Patron/Registrant and Order-level questions. Note that mandatory checkout questions will prevent Quick Pay (Apple Pay/Google Pay) from appearing in the cart.
🎓 Recap
This article guides users on how to view custom checkout questions from a patron's perspective on the On The Stage platform. It outlines the steps to navigate through the registration or ticket purchase process to ensure that the custom questions appear as intended during checkout.