You can create promo codes, new ticket types, and even allow some seats to be reserved for members only! These can be powerful incentives to encourage patrons to join your membership program.
👟Walk Through
Members Only Promo Codes
You can provide promo codes to your members as a part of their membership. A members only promo code can only be used during the checkout process by members who have logged in and have the appropriate membership.
Creating a members only promo code is easy. On the Create Promo Code screen provide the promo code, the Label and a Description of what the promo code does. The Label and Description are shown to your patrons when they log in to My Account and view their membership benefits.
Provide Discount Details and to what the promo code applies. Lastly, check the Members Only box. By selecting this only authenticated members will be able to use the promo code during checkout.
Members Only Ticket Types
You can now create ticket types that are only available to your members. At the bottom of the Ticket Type Configuration screen you will see a checkbox to make it Members Only.
🎭Noteworthy: When Members Only is selected the ticket type will be restricted for purchase unless the patron is logged in as a member with the appropriate membership.
🎓Recap: Creating Membership Entitlements & Promo Codes
The "Creating Membership Entitlements – Promo Codes" article explains how to create exclusive benefits for members through two main tools:
Members-Only Promo Codes: Discount codes visible and usable only by logged-in members. Set these up by creating a promo code and checking the “Members Only” box.
Members-Only Ticket Types: Special ticket types restricted to members. These are configured in the ticket type setup with the same “Members Only” option.
Both features are designed to reward membership holders with exclusive access or pricing.
🚀 Best Practices for Ticket Refunds
🧪 Test everything before launch to ensure proper access and functionality.
🔐 Encourage logins so members can access their exclusive offers.
🔁 Refresh promotions regularly to keep perks timely and exciting.