Flexible Ticketing, Even After You Go Live
Your audience is diverse, and your ticketing should be just as dynamic. Whether you’re offering student discounts, VIP access, or promotional tickets, sometimes you need to fine-tune your pricing or add new options—even after your event has launched.
There are several reasons why you might want—or need—to add, edit, or limit ticket types after publishing your event. With On The Stage, you’re never locked in. From setting new price types to capping availability, you have the tools to manage your sales with confidence and control, ensuring every ticket fits both your audience and your strategy.
👟 Walk Through:
Adding a Price Type to All Published Event Dates
Under Show Details, scroll down to Ticket Types and click +Add New Ticket Type.
You will be prompted to select from an Existing Ticket Type, or Add a New Ticket Type.
If you choose "Select From Existing", a list of previously used Ticket Types will appear to choose from.
If you choose "Add New Ticket Type", you will be prompted to add the new ticket type and information.
You can also add advanced ticket details including ticket limits, ticket dependencies, members only, etc:
Your new ticket type will appear under the performance lists.
Adding a Ticket Type to A Single Performance Event Date
From the Show Details page, click on Performance List. Follow the steps above, then under the Advanced Settings tab, deselect the All Performances toggle. Select the performance days and times you would like the new ticket type to apply to.
Editing and Limiting Sales by Ticket Type on a Published Event:
From your Show Details page, scroll to the Ticket Types section. Click on Edit Tickets.
Select the Max Sell Limit per Performance. Enter the desired number you would like to sell and select Save at the bottom.
To review your capacities, scroll back up and select the Performance List tab. Click on the down arrow chicklet next to any show date.
This will expand the menus where you can review capacities per ticket type.
🎓 Recap of Adding, Editing, and Limiting Ticket Types After Publishing
On The Stage allows you to manage your ticket types even after publishing your event. You can add new ticket types, edit existing ones, and set limits on availability through the Show Details section under Ticket Details. However, changes will only apply to future ticket sales—previously sold tickets will not be affected. Be sure to review all updates to ensure a smooth experience for attendees. In addition to these features, you can adjust the total ticket capacity for your event through the Capacity Settings option in the Show Details section. Ensure that any adjustments made align with your ticket types and their individual limits to seamlessly manage availability.
🚀 Best Practices for Managing Ticket Types After Publishing
Plan Ahead When Possible: Set up ticket types before publishing to minimize adjustments later.
Communicate Changes: If modifying ticket availability or pricing, notify your audience as needed.
Monitor Sales Impact: Keep an eye on how changes affect ticket purchases.
Ensure Consistency: Update promotional materials if ticket details change.
Test Your Updates: Double-check that changes appear correctly on the ticketing page.