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What Things Can and Cannot Be Changed After Publishing?
What Things Can and Cannot Be Changed After Publishing?

This table will show you the changes you can make on your website and seating chart after publishing.

Abbey avatar
Written by Abbey
Updated over 9 months ago

Production Type

WHAT DO YOU WANT TO CHANGE?

CAN IT BE CHANGED?

WHAT ARE MY NEXT STEPS?

Go from a Live To Livestream Event

Yes; Add a livestream and deactivate live ticket types

Go from a Livestream to Live

No

Rebuild a LIVE Show Site

Go from Live or Virtual to VOD

No

Rebuild a VOD Show Site

Change Production/Event Name

Yes

Reserved Seating to General Admission

Yes; deactivate reserved ticket types and add GA Tickets and GA Capacity

General Admission to Reserved Seating

Only if there are no ticket sales

Change Venue

Yes

Change Show Dates

Yes

and

Capacity for General Admission Events

Yes

Run Time

Yes

Limit Number of Tickets Per Transaction

Yes

Show Details

WHAT DO YOU WANT TO CHANGE?

CAN IT BE CHANGED?

WHAT ARE MY NEXT STEPS?

Add or Remove Ticket Types

Yes

Adjust Pricing

Yes

Change General Admission Capacity

Depends; Capacity can be adjusted for a GA Show

Change Fee Style

Yes

Add Sales Tax

No

Add a Presale Code

Yes

Add Promo Codes

Yes

Order Confirmation Message

Yes

Add a Header Message

Yes

Add a Checkout Message

Yes

Add/Adjust my Exchange or Refund Policy

Yes

Seating Chart

WHAT DO YOU WANT TO CHANGE?

CAN IT BE CHANGED?

WHAT ARE MY NEXT STEPS?

Edit My Seating Chart

Only If There Are No Ticket Sales

Suspend Ticket Sales; Contact Customer Support

DESIGN

WHAT DO YOU WANT TO CHANGE?

CAN IT BE CHANGED?

WHAT ARE MY NEXT STEPS?

Add, Change, or Delete Artwork

Yes

Show Site URL

Yes

Adjusting My Website Colors

Yes

Edit My Home Page

Yes

Edit My Tickets Page

Yes

Edit My Donate Page

Yes

Edit My About Page

Yes

Edit My Cast Page

Yes

Edit My Creative Page

Yes

Edit My Shop Page

Yes

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