There are some reasons why you'll want to be familiar with your Show Details page:
it is the hub of all the detailed information about each show.
it is incredibly customizable per show for all of your different event needs.
you can make edits and changes to these section based on your organization's or show's needs.
👟Walkthrough
To access the Show Details of your desired show, find the show under the Productions tab and click on Details.
There are many important details about your show that can be found on this page.
The first section is titled Show Details and Dates.
You can see your show's Venue Details and Dates and Times.
The next sections are Ticket Types and Ticket Details.
Important information such as your fee style and sales tax is located here. You can limit the number of tickets per order, include your exchange policy, enable donations, and notify patrons if you allow refunds.
The next sections are On-Sale Details, Refunds/Exchanges, and Ticket Order Messages.
The last section on the page is Checkout Details.
🎭 Noteworthy: This is where you can set show capacities (for General Admission shows), turn sales on and off, view/add/activate/deactivate ticket types, add performance dates, email ticket holders, add ticket types, and cancel/postpone performances. Please note that some features are locked out when a show is in HOLD mode. To access them you must RESUME your show status.
🎓 Recap: The Show Details Page
The Show Details Page is the central hub for your event, providing essential information to ticket buyers and boosting engagement. On The Stage (OTS) allows organizers to customize this page to highlight key details, enhance marketing, and drive ticket sales.
🚀 Best Practices for the Show Details Page
Include Essential Information – Clearly display show dates, times, venue details, and ticket options.
Double check for accuracy to limit confusion for patrons.