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The Show Details Page

This article will walk you through all the important information that can be found on your Show Details page.

Abbey avatar
Written by Abbey
Updated today

👟Walkthrough of Your Show Details Page

To access the Show Details of your desired show, find the show under the Productions tab and click on Details.

There are many important details about your show that can be found on this page.

The first section is titled Show Details and Dates.

You can see your show's main image, name, status, and setup. You can also see the Production Name, the dates of your show, your time zone, sell until time, GL account, virtual streaming options, and run time.

The next section is titled Ticketing Details.

Important information such as your fee style and sales tax is located here. You can limit the number of tickets per order, include your exchange policy, enable donations, and notify patrons if you allow refunds.

The next section Onsale Details.

The next section on the page holds individual Performance Details.

🎭 Noteworthy: This is where you can set show capacities (for General Admission shows), turn sales on and off, view/add/activate/deactivate ticket types, add performance dates, email ticket holders, add ticket types, and cancel/postpone performances. Please note that some features are locked out when a show is in HOLD mode. To access them you must RESUME your show status.


🎓 Recap: The Show Details Page


The Show Details Page is the central hub for your event, providing essential information to ticket buyers and boosting engagement. On The Stage (OTS) allows organizers to customize this page to highlight key details, enhance marketing, and drive ticket sales.

🚀 Best Practices for the Show Details Page


📌 Include Essential Information – Clearly display show dates, times, venue details, and ticket options.

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