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How to Change Your Show Status

Do you need to change or cancel a performance?

Abbey avatar
Written by Abbey
Updated over a week ago

🎭 Please notify your Account Manager to discuss options if you need to cancel, postpone, or reschedule your event.

From your main dashboard, click on Details next to the show that needs the status change.

Click on the Change Status button. It is listed under Performances on the Show Details page.

Once you click on the Change Status button, the following options will appear:

After you make your selection and push Proceed, you will have the option to cancel your whole production or select individual performances in your production. Check the box next to the dates you would like to edit.

If you have chosen to Hold or Reschedule your performance, you will be prompted to email current ticket holders. You can customize the message.

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