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Changing My Show Status: Holding vs. Rescheduling vs. Canceling

This article will help you decide if you want to hold, reschedule, or cancel your event.

Abbey avatar
Written by Abbey
Updated over 4 months ago

Hold

Reschedule

Cancel

Why hold?

You are unsure if your production will be cancelled or rescheduled.

Why reschedule?

You are sure you will reschedule the event, and already picked the date!

Why cancel?

You will longer be hosting your event and there is no change of reschedule.

What happens if I hold?

  • ticket sales are paused

  • payouts for the events are paused

  • all remaining emails and social posts are unscheduled

What happens if I reschedule?

  • your ticket buyers will be contacted with custom email messaging

  • payouts for the events are rescheduled to the week after the final performance

  • all remaining emails and social posts are unscheduled

What happens if I cancel?

  • your ticket buyers will be contacted with custom email messaging

  • you procced with refunds or converting tickets to donations

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