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Overview of Individual Seat Settings in the Seating Chart

What can I do when I click on a single seat?

Updated this week

👟Walk Through

Clicking on an individual seat highlights it, and opens the SEAT SETTINGS menu.

Here you can:

  • Mark seats as Wheelchair Accessible

  • Block a seat

  • Create a Box Office Hold

  • Add a comment that will appear whenever you click on that seat

Don't forget to save your chart:


🎓 Recap of Individual Seat Settings

This article explains what you can do when you click on an individual seat in your On The Stage seating chart. Doing so opens the Seat Settings menu, where you can: mark the seat as wheelchair accessible, block the seat from public sale, create a box office hold, or add a customized comment that appears when the seat is clicked. Remember to click Save after making any changes to ensure they take effect.

🚀 Best Practices for Managing Individual Seat Settings

  1. Prioritize accessibility - Always mark wheelchair-accessible seats clearly to ensure compliance and make seating inclusive.

  2. 🚫 Use blocks strategically - Block seats for operational needs—like equipment placement or staff usage—to maintain accurate availability.

  3. 🏷️ Utilize Box Office holds wisely
    Reserve certain seats (e.g., for VIPs or last-minute sales) by flagging them as box office holds rather than openly available.

  4. 📝 Add contextual comments
    Use the comment feature to note special conditions—like “No view” or “Restricted access”—to aid in staff reference or future planning.

  5. 💾 Save after each edit
    Whether marking accessibility, blocking, or commenting, always hit Save to apply your changes reliably.

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