Here’s what’s possible with your OTS seating chart:
Customize seat and section placement – Move rows, curve sections, and adjust spacing to match your exact venue layout.
Add helpful visuals and labels – Include text, shapes, and icons to clearly identify aisles, accessible seating, or VIP areas.
Block off or hold seats – Reserve specific seats or rows for staff, press, or accessible needs—or limit capacity for specific performances.
Edit row names and seat numbers – Rename rows and sequence seats for clarity and consistency across your chart.
Mirror your real-world setup – Use the design tools to build a map that looks and functions like the venue your patrons will be walking into.
👟Walk Through
Your Stage:
Resize the Stage: Click and drag on any of the white boxes to adjust the stage height or width to recreate your stage.
Move the Stage: Click and hold anywhere in the grey area or the center circle to move the stage.
Angle the stage: Click and hold either of the outside white circles to rotate the stage.
Preview the Stage: Click on 'Preview' and see exactly what your ticket buyers will see when accessing your reserved seating chart.
Right Hand Menu:
Save Seating Chart Button: Did you move your stage or make an edit? Make sure to click Save Seating Chart before leaving this screen.
SECTIONS: To jump from section to section, select the section of your choice from the drop down menu.
CREATE A NEW SECTION: Create a new section on your seating chart.
STAGE SETTINGS: To increase the area that your seating layout will cover, utilize the Stage Settings section to enlarge the area that you seat map will cover. The zoom will allow you to manage the individual sections/rows.
Noteworthy🎭: You CANNOT build tables on the stage. The seats at the table WILL NOT be selectable by box office staff or your patrons online. Please add a rectangle shape on top of the stage first. Then you can place tables on the rectangle on top of the stage. Click Here to learn more!
For a more in depth collection of seating chart customizations and other built in functions click the button below!
🎓 Recap
This article explores how to customize your seating chart in On The Stage beyond default layouts. Whether you need to move sections, add text labels, block off rows, or adjust the spacing and alignment of individual seats, the platform offers tools to fine-tune every detail. Though the core interface is visual, a video tutorial walks you through each customization—ideal for tailoring your seating to match your exact venue specifications.
🚀 Best Practices for Customizing Your Seating Chart
✍️ Use design tools thoughtfully
Add text labels, shapes, and adjust section curves to accurately reflect venue orientation and enhance customer clarity.🪑 Fine-tune individual rows and spacing
Move, nudge, or curve rows to replicate real seating arrangements—don’t forget to adjust sequencing and seat padding for consistency.🚫 Block or unblock seats as needed
Use holds or blocks to manage capacity—ideal for social distancing, VIP usage, or seats reserved for accessibility.m✅ Preview edits before publishing
Test your changes visually in both design and patron views. Ensure seat maps display correctly on desktop and mobile before finalizing.