Skip to main content
Adding and Removing Users Within Parent and Child Organizations

Learn how to setup users for organizations with multiple box offices; we refer to this as the parent and child organization structure.

Abbey avatar
Written by Abbey
Updated over 7 months ago

If an organization has more than one box office setup - i.e. a university has multiple departments selling tickets that are set up as unique organizations under their parent organization, users can sell/manage box office functions for any/all of them.

When adding permissions, select 'Producer' or 'Box Office Manager' and 'Create/Switch Organizations'.

If you use a Gmail address you can use the +1 option to differentiate between accounts, but you will need to ensure that you use that to log in with. Otherwise if you are a producer on a parent account, you can have the option to switch by toggling between parent account on the drop down menu in the upper left corner.

🎭 Noteworthy: To add a user to the 'Create/Switch Organizations', they must be a user in the parent organization.

Did this answer your question?