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Adding and Removing Users in Your OTS Dashboard

Do you need to add or remove a user from your OTS Dashboard? Follow these quick instructions below.

Micky Small avatar
Written by Micky Small
Updated over a year ago

A Producer on any account may add users and assign various roles, each of which has different access levels and views.

To add a user and assign a role:

  • Log into your OTS Dashboard and select Users.

  • Click on the + symbol

  • Enter the first name, last name, and email address of the person you wish to give access to the account.

  • Select the specific role you wish to assign to this user and then click the red check mark.

  • Click Create user.

🎭 Noteworthy: We recommend you give all box office representatives Point of Sales Access, which allows these users access to the Box Office Portal and Live Check In List. They won’t have access to financial information.


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