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Turning Off Reoccurring Donations
Turning Off Reoccurring Donations
Abbey avatar
Written by Abbey
Updated over a week ago

Click on Contacts under Patron Management n the main dashboard and search for the patron with the reoccurring donation.

Click on Monthly Donations to view all donation subscriptions. Click on the trash can to cancel the reoccurring donation.


🎓 Recap:

This article provides instructions on how to cancel a patron's recurring donation within the On The Stage platform. By accessing the patron's profile and managing their donation subscriptions, you can effectively stop any future recurring donations.

🚀 Best Practices:

  • Access Patron Management: Navigate to Contacts under Patron Management on your main dashboard.

  • Locate the Patron: Search for the specific patron with the recurring donation.

  • Manage Donations: Click on Monthly Donations to view all active subscriptions.

  • Cancel Subscription: Click the trash can icon next to the desired subscription to cancel the recurring donation.

By following these steps, you can efficiently manage and cancel recurring donations as needed.

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