Holding vs. Reschedule vs. Cancelling | On The Stage Help Center

Hold	Reschedule	Cancel
Why hold? You are unsure if your production will be cancelled or rescheduled.	Why reschedule? You are sure you will reschedule the event, and already picked the date!	Why cancel? You will longer be hosting your event and there is no change of reschedule.
What happens if I hold? ticket sales are paused payouts for the events are paused all remaining emails and social posts are unscheduled	What happens if I reschedule? your ticket buyers will be contacted with custom email messaging payouts for the events are rescheduled to the week after the final performance all remaining emails and social posts are unscheduled	What happens if I cancel? your ticket buyers will be contacted with custom email messaging you procced with refunds or converting tickets to donations