Create New: This is where you can create new events.

Productions: This is where you can review your current live productions, review production drafts before they are published, and view past productions.

Promo Codes: This is where you can create new promo codes, review active promo codes, and apply them to your productions.

Users: This is where you can add or remove users to allow access to anyone who will be working in your Box Office leading up to and during your production.

Orders: This is where you can review patron orders, resend confirmations, process refunds, and review VOD activation information for your clients.

Org Site: This is where you can view and edit your OTS website. It is the online home for all your season information. The Home page is the first point of contact between you and your visitors.

Add-Ons and Merch: Add-ons are additional products or services that can be added to a patron’s main purchase (usually tickets) at the time of sale. These can be anything and everything you can think of, from parking and concessions to VIP experiences, merchandise, and everything in between!

Filtered Flows:

Promote:

Subscriptions: If you are on the Empower or Platinum Plans and want to offer subscription packages, reach out to your Account Manager for information regarding how to add this option to your dashboard.

Payouts: This is where you can view your organization's transaction history by production including all earnings and associated fees.

Reports: This is where you can review information about financials, patrons, and ticket orders.

Reporting Dashboard: This is where you can see sales info at a glance in your selected timeframe.

Contacts: This is your patron contact list. All contacts in this list will receive promotional announcements on your organization's behalf via email. Depending on your plan level, you can manually add patrons from previous productions not built on the OTS platform.

Settings: There is where you can update your plan and billing, venue information, connect your social media, update your contact details, and review your passwords.

Help Center: Access our extensive knowledge base to help you set up your show site.