Are you having trouble getting your BOCA Printer up and running? Open up a support ticket by clicking on the red bubble at the bottom right of your screen.
For the quickest assistance, please submit the following information with your BOCA query:
print outs of the Boca internal test.
a print out of the Windows or Mac printer test.
a screenshot of your printers from Windows settings.
🎓 Recap of Troubleshooting Your Boca Printer
If you encounter issues with your Boca printer, start by checking the power supply and ensuring the printer is turned on. Confirm that the printer has paper loaded correctly and that there are no paper jams. Check the printer’s connection to your device, ensuring all cables are securely attached. If the printer is still not working, restart both the printer and the device you’re using. If the problem persists, refer to the error message displayed on the printer for more specific troubleshooting steps or contact customer support for assistance.