If your company works with subcontractors, it’s important that we have their information on file to ensure compliance with our program requirements. Before a subcontractor can perform work on financed projects, we must receive and review their documentation.
Required Documentation
To add a subcontractor to your account, please email the following items to installersupport@oneethos.com:
Subcontractor Agreement – A signed copy of your formal agreement with the subcontractor.
Subcontractor License – A current, valid contractor’s license for the subcontractor, covering the state(s) where they will be working.
Proof of Insurance – Active insurance certificate for the subcontractor, showing sufficient coverage.
Submission Instructions
Combine the required documents into a single email.
Send to: installersupport@oneethos.com
Subject Line: “Subcontractor Addition – [Your Company Name]”
What Happens Next
Once your documents are submitted:
Our team will review the subcontractor’s information for compliance.
If approved, the subcontractor will be added to your installer profile.
You’ll receive an email confirmation when the process is complete.
Important Notes
Projects may not proceed until the subcontractor is approved.
All subcontractors must maintain active licensing and insurance. Expired documents may result in project delays or account suspension.
Please allow up to 5 business days for review.