Change Orders & Loan Modification Fee

If a loan requires any modification, a Change Order must be submitted through the installer portal.

When a Change Order Is Required

A Change Order is required for any adjustment to the loan, including but not limited to:

Both loan increases and loan decreases require a Change Order.

All Change Orders are subject to a $250 loan modification fee
The fee applies regardless of whether the loan amount increases or decreases
The installer or the customer may pay this fee

Change Orders must be submitted through the installer portal; they cannot be accepted via email
The loan modification fee must be paid before the Change Order can be reviewed and processed
Processing timelines may be impacted if required documentation or payment is missing

For questions or assistance with submitting a Change Order, please contact Installer Support through the portal.