Loan proceeds provided through our financing programs are strictly limited to covering approved project costs related to the solar installation.
Under no circumstances may loan proceeds be used to provide cash back to the customer.
All funds must be directly tied to the actual cost of the project as outlined in the installer contract.
Approved project costs may include:
Solar equipment
Installation labor
Permitting and project-related costs
Roof work required for the solar installation
Approved adders associated with the project
No Cash Back to Customers
Loan proceeds cannot be returned to the customer as cash, either directly or indirectly.
This includes, but is not limited to:
Cash payments to the customer from loan funds
Refunds issued to the customer after loan disbursement
Rebates or credits funded by loan proceeds
Any structure where the system price is inflated to generate excess funds for the customer
Loan funds may only be disbursed to cover legitimate project costs, including solar equipment, installation, required roof work, and approved adders related to the project.
Any attempt to structure a project to create excess loan funds for the customer is strictly prohibited.
Customer Cash Down Payments
If a customer is making a cash down payment directly to the installer, it must be clearly documented.
The down payment must:
Be reflected in the installer contract (HIC / Home Improvement Contract).
Match the amount entered in the loan calculator.
Be entered in the “Down Payment” section of the loan calculator when structuring the loan.
This ensures the loan amount accurately reflects the remaining balance owed for the project after the customer's contribution.
Example
Total Project Cost: $30,000
Customer Down Payment: $5,000Proper structure:
Item | Amount |
Total Project Price | $30,000 |
Customer Cash Down Payment | $5,000 |
Loan Amount | $25,000 |
In this example:
The installer contract must show the $5,000 down payment
The loan calculator must include the $5,000 down payment
The loan amount should only cover the remaining $25,000
Why This Policy Exists
This policy ensures:
Compliance with lending regulations
Accurate loan structuring
Transparency in project pricing
Prevention of loan misuse
Loan funds must always represent actual project costs, not customer incentives or rebates.
Important Reminder for Installers
Before submitting a project:
✔ Ensure the project price in the installer contract matches the loan application
✔ Confirm any customer down payment is listed in the contract
✔ Enter the correct down payment amount in the loan calculator
Projects that attempt to structure cash back to customers from loan proceeds may be rejected, delayed, or subject to compliance review.