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How to Cancel Referrals and Rewards
How to Cancel Referrals and Rewards

For whatever reason, you may find that you need to cancel a Referral or a Reward. Watch our video tutorial, or follow the steps below.

Paulo avatar
Written by Paulo
Updated over 6 months ago

How to Cancel a Referral

For whatever reason, you may find that you need to cancel a Referral. If this is the case, watch our video tutorial, or follow the steps below.

1. Log into your OneLocal Dashboard here

2. Click on the LocalReferrals tab, and click Referrals.

3. Click the "Cancel" button. You will be prompted to provide a reason for cancellation, including an "Other" option where you can add in an explanation if it isn't already there, and then press confirm. 

Referrals can be canceled when they are in the incoming or confirmed states.

How to Cancel a Reward

If for whatever reason, you have to cancel a reward, watch our video tutorial or follow the steps below.

  1. Open up your OneLocal dashboard here.

  2. Click on "LocalReferrals" located on the left hand side of the dashboard.

  3. Select the Rewards tab, as shown below.

4. Find the reward and click "Cancel".

5. You will be prompted to give a reason as to why you are cancelling. Click "Confirm" and you have successfully cancelled the reward.

If you still have any questions, feel free to reach us out!

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