Disclaimer: This article refers to offerings available through the OneLocal platform and should not be confused with OneSite, our AI-generated website solution. For information specific to OneSite, please visit onelocal.com/onesite.
When using LocalReviews or LocalReferrals automated emails, you have the option to use Dynamic Tags. A Dynamic Tag is a shortcode used to pull in relevant customer and business information. This helps add a personal touch to all your emails without having to customize each individual email to make the emails more personal.
To add a Tag, simply click on "Insert Dynamic Tag" and select the Tag you would like to use. The Tag will be added to the bottom of the Email body, you can copy & paste it in the email, wherever you would like. You can send yourself a preview email to see how the tags display.
General Company Tags
[Company Email]: Email associated with your company (set in company profile).
[Company Phone]: Phone number associated with your company (set in company profile).
[Footer Image]: Image used in the emails as a visual component to complement the email body. You can use a logo, cover photo, picture, etc.
Note: To add or change the [Footer Image] please send us a .png or .jpg file by chat or at support@onelocal.com.
LocalReviews Tags
[Contact First Name]: First name associated with the contact.
[Button: Review Link]: Button sending the customer to the LocalReviews flow. (Please send us a message by chat or email to change the button's colour).
LocalReferrals Tags
[Advocate First Name]: First name associated with the Advocate, which is set when the advocate registers on the LocalReferrals link or when a contact is enrolled as an Advocate from ContactHub.
[Button: Advocate Sharing Page]: Button sending the Advocate to their sharing page, from where they will invite their friends (please send us a message by chat or email to change the button's colour)
[Advocate Reward Description]: Is the reward description shown to the Advocate. (You can change the description by sending us a message by chat or email).
[Friend Reward Description]: Is the reward description shown to the Friend. (You can change the description by sending us a message by chat or email).
[Friend First Name]: First Name entered by the Friend after being invited by an Advocate.