Beyond the Basics
How to Customize an Existing SurveyYou can customize the design of your LocalReviews survey by editing your survey colours and messaging!
Scheduling RequestsSet it in advance and forget it: Schedule requests to go out at a specific date and time
How to Unpack Your LocalReviews Monthly ReportHere's a breakdown of what each section is referring to!
Using AI-Generated Review Responses in LocalReviewsLeverage the power of AI in OneLocal to quickly craft professional responses to your customers' reviews.
How to Add Logic Jumps to your SurveyHere's how to allow your customers to skip to questions & answers pages to optimize your survey!
How to Add an External Page Redirect to Your SurveyHere's how to redirect customers to an external page from your survey
LocalReviews Automated Review ReminderSet a Review Reminder to give a second chance to your customers to leave a review
Understanding Review AttributionLearn which members of your team are generating the most reviews
Adjusting your LocalReviews Notifications for single and multi-locationsMake sure you're kept in the loop about your online Reviews with LocalReviews custom notifications.
How to get the most out of your LocalReviews LeaderboardKeep track of who is sending out surveys and getting the best results
How To Use Your LocalReviews LinkExamples and Instructions on how to use your LocalReviews Link.
How to Export your LocalReviews Data From a SurveyExport your results into an excel document
How to Edit Your Review TriageHere's how you can update review websites used in your LocalReviews surveys.
How to use Dynamic Tags in Automated EmailsMake your emails more personal by using dynamic tags in your automated emails.