LocalReviews
Improve your business with good evaluations
Getting Started with LocalReviews
LocalReviews: Beyond the Basics
Data Security in Review Requests: Privacy and Compliance FirstHow we’re using your CRM to automate review requests
Setup Surveys From ScratchLocalReviews allows you to send out different surveys according to time and situation. This article will show you how to add a new survey.
How to Send a Review RequestSending your first feedback request using LocalReviews. Also learn how to send feeback request in bulk and spam prevention!
Monitor Your Review Requests and ReviewsOnce you’ve sent some LocalReviews requests, you’ll want to check back and see the results. Here are some methods to monitor performance.
How to Use Survey Sentiment QuestionsUse sentiment questions to gauge customer satisfaction
What Happens When Someone Leaves and Rejoins My Survey?Ever wondered what happens when someone closes and re-opens your survey?
How to adjust your LocalReviews survey response notificationsAdjusting notifications for incoming reviews and survey responses is super simple!
How to respond to online reviews conveniently from your LocalReviews DashboardReply to all your online reviews from a single streamlined dashboard!
Why (and How) You Should Respond To Your Negative ReviewsTake a look at this in depth article for our tips on best practices when responding to negative reviews.
Everything you Need to Know About Competitor ReportsKeep track of your competition's reviews with competitor reports
Using the Review WidgetHow to Customize and Install Your LocalReviews Widget. Learn how to embed and customize your LocalReviews Summary Widget
How to add a Reviews tab to your Facebook Business PageAdding a Reviews tab is quick and easy! Get the most from LocalReviews by connecting with your clients on Facebook.
How to Customize an Existing SurveyYou can customize the design of your LocalReviews survey by editing your survey colours and messaging!
Scheduling RequestsSet it in advance and forget it: Schedule requests to go out at a specific date and time
How to Unpack Your LocalReviews Monthly ReportHere's a breakdown of what each section is referring to!
Using AI-Generated Review Responses in LocalReviewsLeverage the power of AI in OneLocal to quickly craft professional responses to your customers' reviews.
How to Add Logic Jumps to your SurveyHere's how to allow your customers to skip to questions & answers pages to optimize your survey!
How to Add an External Page Redirect to Your SurveyHere's how to redirect customers to an external page from your survey
LocalReviews Automated Review ReminderSet a Review Reminder to give a second chance to your customers to leave a review
Understanding Review AttributionLearn which members of your team are generating the most reviews
Adjusting your LocalReviews Notifications for single and multi-locationsMake sure you're kept in the loop about your online Reviews with LocalReviews custom notifications.
How to get the most out of your LocalReviews LeaderboardKeep track of who is sending out surveys and getting the best results
How To Use Your LocalReviews LinkExamples and Instructions on how to use your LocalReviews Link.
How to Export your LocalReviews Data From a SurveyExport your results into an excel document
How to Edit Your Review TriageHere's how you can update review websites used in your LocalReviews surveys.
How to use Dynamic Tags in Automated EmailsMake your emails more personal by using dynamic tags in your automated emails.
How to Create a Workflow between your Mindbody account and LocalReviews
Connect LocalReviews to hundreds of other apps with ZapierUse Zapier and LocalReviews to set up appointments, update spreadsheets, and more.
Connecting OneLocal to your application through Zapier webhooksUsing Zapier webhooks you can integrate any OneLocal product with your application
Freshbooks Integration with LocalReviewsWe now integrate directly with Freshbooks! All you need to know
Introducing Quickbooks/LocalReviews IntegrationConnect your Quickbooks account in OneLocal to automatically trigger review requests when specific actions are completed in Quickbooks.
How do I connect my Mindbody account?
Introducing Square CRM/LocalReviews IntegrationConnect your Square account in OneLocal to automatically trigger review requests when specific actions are completed in Square.
Introducing Acuity CRM/Local Reviews IntegrationUse this integration to have review requests sent automatically when appointments are completed in Acuity.
Tips For Best ResponseHere are some tips to help you respond to a large volume of customer inquiries when you can't always be available
Review Request Best PracticesThe best practises to send review requests effectively.
Ramp Up Your Review Response Rate By Priming“Priming is the implicit memory effect in which exposure to a stimulus influences response to a later stimulus.”