Open your OneLocal dashboard here.
2. Click on your Account name in the bottom left.
3. Click on "My Account".
4. Click on the "Notifications" tab.
5. You will need to enable desktop notifications for OneLocal if you want to access the "Web" notifications. To do so, you just need to click on the yellow bar shown below. And "Allow" notifications.
6. You have a lot of different options, depending on how and when you'd like to get notified.
The 2 ways to get notified are:
Web
Email
The 3 main categories are:
Conversations assigned to you
Unassigned conversations
Conversations assigned to others
Next to each of these categories, you will be able to choose when you'd like to be notified after a certain action has been done. As you can see below, the 8 different options are: Inbound Message, Outbound Message, Note, Close & Open, Assignment, Block & Unblock, Opt-In & Opt-Out, Mute & Unmute. You can also choose "Select All" or "Select None".
7. If you have chosen to get email notifications, you can choose how long after the action is done that you will receive the notification.
8. Once you have made your decision, you will start receiving notifications.
Any other questions, don't hesitate to contact our OneLocal support team using the orange bubble in the bottom left hand corner of your screen.
What's Next?
Use LocalMessages to easily confirm appointments and communicate with prospect and current customers
Upload your current customer base into LocalContacts
Start sending Review Requests