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First Steps
Get start with an overview
Setup Articles
All You Need to Know About the OneLocal DashboardLearn more about your new dashboard!
How to navigate between a parent and child accountNavigate between related accounts, view aggregate data, and filter reviews from multiple locations.
How to Change and Manage your NotificationsNotifications help you stay updated on everything that is happening within your OneLocal dashboard
Reset your PasswordSteps to reset your OneLocal account password
Updating Payment Information and Downloading InvoicesA quick walk-through tutorial on how to easily update billing information and collect your invoices
How to Set Your Business Hours (Autoresponder)Set up an Autoresponder so customers texting in can be reassured you'll get back to them during business hours
Add an Email senderSee how to add an Email sender and improve your email deliverability.
Switching from parent location to another location on mobileMobile users that have access to parent account and need to send reviews from specific location.
How do I track who has been using the system?Login Tracking feature can help you track users accessing your account
Which login details does OneLocal need?Here are the different logins we may need to get you started!
How can I submit my login details for my current domain hosting, website, or other services?This guide will help you submit the login information we need to get started
How do I find my website login URL?
Integrating OneLocal with other software via ZapierOneLocal integrates with 1,000 other products directly or through Zapier
How to Give OneLocal Admin Access to your Facebook pageFollow these steps to grant OneLocal access to your Facebook business page
How to Connect Your Facebook and Google Business Accounts to Your OneLocal DashboardFollow these simple steps to link your Facebook and Google Business accounts to your OneLocal dashboard
Get a Vanity URL for your Facebook Business PageGet a custom address (Vanity URL) without number for your Facebook Business page
Facebook/Meta: How to Approve OneLocal’s Management Request for your Business Page!Step-by-Step guide to accepting OneLocal as a user for your Facebook business page.
How to Add a New User to Your OneLocal DashboardAdd a new user to help manage your OneLocal account
Users & Roles: Creating and Editing RolesRoles in OneLocal help you manage user permissions, ensuring each team member has access to the tools they need. Here's how to create and edit roles in the OneLocal dashboard:
Users & Roles: Types of UsersLearn about the different User types within the OneLocal dashboard
Users & Roles: Copy A UserThe Copy User feature lets you quickly duplicate an existing user’s configurations, saving time when setting up multiple users with identical permissions
Users & Roles: Managing Access for Single & Multiple LocationsGranting users access to one or more locations in the OneLocal dashboard is simple. Here’s how to set it up:
Users & Roles: Disabling & Deleting UsersLearn how to manage users in your OneLocal dashboard by disabling or deleting their access when necessary
How Many Users Can I Have?Your OneLocal subscription includes a specific number of users. Check this article to see how many are included in your package!