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First Steps
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Setup Articles
All You Need to Know About the OneLocal DashboardLearn more about your new dashboard!
How to navigate between a parent and child accountNavigate between related accounts, view aggregate data, and filter reviews from multiple locations.
How to Change and Manage your NotificationsNotifications help you stay updated on everything that is happening within your OneLocal dashboard
Reset your PasswordSteps to reset your OneLocal account password
Updating Payment Information and Downloading InvoicesA quick walk-through tutorial on how to easily update billing information and collect your invoices.
How to Set Your Business Hours (Autoresponder)Set up an Autoresponder so customers texting in can be reassured you'll get back to them during business hours
Add an Email senderSee how to add an Email sender and improve your email deliverability.
Switching from parent location to another location on mobileMobile users that have access to parent account and need to send reviews from specific location.
How do I track who has been using the system?Login Tracking feature can help you track users accessing your account
Which login details does OneLocal need?Here are the different logins we may need to get you started!
How do I submit my login details for my current domain hosting, website or other services?A quick guide on how to provide your login information, which we need to get started.
How do I find my website hosting URL?
How do I find my website login URL?
OneLocal & ZapierOneLocal integrates with 1,000 other products directly or through Zapier
How to Give OneLocal Admin Access to your Facebook pageHow to accept OneLocal's Facebook Manager as a user
Connecting your business accountAdd your Facebook account to your OneLocal Dashboard to keep track of your progress!
Get a Vanity URL for your Facebook Business PageGet a custom address (Vanity URL) without number for your Facebook Business page
Add a New User To Your OneLocal DashboardAdd a new user to help manage your OneLocal account
Users & Roles: Create & Edit RolesRoles allow you to easily oversee the permissions you want to allow certain users in the OneLocal dashboard
Users & Roles: Types of UsersLearn about the different User types within the OneLocal dashboard
Users & Roles: Copy A UserCreate multiple users with the same configurations by duplicating them
Users & Roles: Single & Multiple LocationsEasily give users the ability to manage multiple locations on the OneLocal dashboard
Users & Roles: Disable & Delete UsersLearn how to disable or delete users in your OneLocal dashboard
How Many Users am I Allowed?Your OneLocal subscription is allotted a certain amount of users, review this article to find out how many you have!