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How to Create a Workflow between your Mindbody account and LocalReviews
How to Create a Workflow between your Mindbody account and LocalReviews
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Written by Overlea Castro
Updated over a week ago

Once you have successfully connected your Mindbody account to your OneLocal dashboard, the next step is to create a workflow between your Mindbody account and LocalReviews to automatically send a review request when an appointment is completed in Mindbody!

Here's how:

  1. Click "Settings"

  2. Click "Integrations"

  3. Click the "Workflows" tab

  4. Click "Add Workflow"

  5. Select "Send LocalReviews survey request after a service" and click "Next"

  6. Select the integration "Mindbody" and click "Next"

  7. Name your workflow (For example: Mindbody to LocalReviews)

  8. Select your location(s) you wish to send review requests out to

  9. Select the services you wish to receive a review request from

  10. Select the survey template you would like to use to send to your customers

  11. Optional: Choose the date and time the review request should be sent (Note: it is set to Weekdays from 9:00am - 5:00pm by default)

  12. Optional: You may add a delay for the request (Note: there is a 15-minute delay by default before a review request is sent to prevent accidents. Therefore, the minimum delay cannot be less than 15 minutes)

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