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Overlapping membership subscriptions
Overlapping membership subscriptions

Have you bought a new subscription and now it is overlapping with your old one? Don't worry we will fix it automatically soon!

Niki Drage avatar
Written by Niki Drage
Updated over a week ago

When you purchase a new subscription the system sets the start date as the day of purchase. If you already have an existing subscription that is still valid, it will look like the two subscriptions are overlapping.

Don't worry! We automatically receive notifications of these overlaps and we will fix it by adjusting the dates after purchase. During big sale events this may take a few days so please be patient with us, but you will not lose any days that you have paid for! 

Thank you for being part of the OneMind Dogs community! Please contact us any time at support@oneminddogs.com if you have any questions.

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