Overview
Connect Outreach to OneUp using your Outreach account. You'll be asked to sign in to Outreach and approve access to your data.
🔒 You'll need an Outreach account with permission to connect integrations
What next?
Choose the option that applies to you:
If you're onboarding with an Implementation Engineer, you'll receive a connection link after your first call with us.
If you're using our self-serve setup flow, you'll be prompted to connect Salesforce after selecting it from the list of available integrations.
If you're reconnecting an existing integration, follow the steps below.
Reconnecting Outreach
In OneUp, click the Settings icon next to your profile picture and select Platform Settings.
Select Integrations in the left-hand menu.
Find Outreach and click the 🔒 icon.
Click Connect.
Sign in to Outreach if required.
Approve access to your Outreach data.
Check the connection
Once connected:
The integration status will show as Authenticated.
Data will begin syncing into OneUp.
Your users, activity and performance data will start appearing throughout the platform.
Troubleshooting
I can't sign in to Outreach
Make sure you're using an Outreach account with permission to connect integrations.
I connected the wrong Outreach account
Follow the connection steps above and sign in with the correct Outreach account.
The new connection will replace the existing one.
The connection window won't load
Try refreshing the page and starting the connection process again.
If the issue persists, try using a different browser or disabling any browser extensions that may be blocking pop-ups.
My connection failed
Make sure you've approved all permissions requested by Outreach during the connection process. If the issue persists, try connecting again.
My data isn't appearing in OneUp
The initial sync can take some time to complete. If the integration shows as connected but no data has appeared after 24 hours, contact our Support team.