What are Missions?
Missions are a collaborative effort, with those participating working together towards the incentive, rather than competing against each other. As such, they are ideal for assisting in achieving team or company goals.
Missions have the option to include tiered incentives/stretch targets, meaning you can get the team pushing harder for better rewards!
Missions can also be used to motivate individual consultants; simply create a mission with a single individual participating.
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Missions only support working towards a goal for a single metric.
If you want to include multiple metrics in your competition, consider creating a different type of competition, such as a League.
Creating a Mission
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You must have Manage Missions permission on OneUp in order to create and edit Missions.
Select Competitions in the main navigation menu and choose Missions.
Select the + New button in the top right of your screen.
Enter your mission details.
Name your Mission, choose a duration (dates, times and timezone) and specify who should be able to view this competition.
Options available are:
everyone at your company,
Mission participants, participants' managers and platform administrators.
Select save and continue.
♻️ Want to set up a recurring Mission? Check out our guide on this here, then come back to this article to finish the setup.
💡 Working with teams across multiple timezones? When participants view a competition, they'll see the time in their local timezone. This is based on their system time, and not the timezone set in their individual profile settings.
Select participants.
Remember that in a mission, participants will be working together to achieve the objective(s) set.
Set incentives.
Select a metric from the dropdown: this is the objective the mission is based on.
Name your incentive(s) and the target value the team will need to reach to unlock each goal.
⚠️ Note: Unfortunately it's not currently possible to use a Rolling Metric in a Mission.💡 Selecting the + icon to the right of the table header will allow you to create new tiers to your incentive, allowing you to set up stretch targets/ tiered incentives. Missions support up to three incentives.
Select launch competition to create your mission!
Viewing your Mission
Find all existing missions under Competitions in the main navigation menu, and then Missions.
Search for a Mission using the search bar on the right, or use one of our filters on the left to find the Mission you're looking for.
Select the Mission name, or the open button to the far right, to navigate to the Mission itself.
You'll be presented with overall mission progress, the incentive(s) and completion against target, as well as who is taking part in the Mission.
Find individuals' contributions to the overall mission in the Participants section.
Tips 💡
If you choose a duration metric as the mission incentive, OneUp considers duration in seconds. When entering the incentive value the mission participants need to reach, enter the target amount in seconds.
Troubleshooting ✨
Can't find a mission?
Be sure to check the 'Upcoming' and 'Ended' areas too, found at the top of the page.
You may not have permission to view the mission. Some missions are locked down to individuals participating, their managers, and users with the Manage Missions permission on OneUp. This setting can be changed in the create/edit flow. Check with a platform administrator, or the person that has set up the mission.
Data is missing from a mission
Firstly, double check the mission settings and verify that the incentive metric is correct.
If it is, double check the duration of the mission - particularly the start and end dates. If the missing data is logged on the first/last day of the mission, but falls outside of the mission start/end time, it won't appear. This is especially important when multiple timezones are involved (for example, the data was logged by a team member overseas). Be sure to double check the mission timezone setting in this case.
If you still require help on this topic, get in touch with our support team via the chat - we'll be happy to help! 💙
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